Terms of Service

Welcome to Silkonic.com. By accessing or using our website, you agree to the terms and conditions outlined below. Please read them carefully.

  1. By using Silkonic.com, you agree to comply with all terms and conditions. We reserve the right to modify, add, or remove these terms at any time without prior notice.

  2. All products listed on Silkonic have been reviewed and assured by our vendors to meet the expected standards of quality, style, material, and representation.

  3. Product prices and availability are subject to change without prior notice.

  4. Once an order is placed on Silkonic.com, requests for cancellation may not be entertained.

  5. We reserve the right to refuse or cancel any order due to incorrect pricing or any other reason, whether or not the order has been confirmed or payment has been processed. In such cases, a full refund will be issued and the customer will be notified.

  6. If non-delivery or delayed delivery occurs due to an error on the customer’s part (e.g., incorrect name, address, or unavailability), any additional shipping costs for redelivery will be borne by the customer.

  7. Generally, cancellations are not accepted. In rare situations where a customer insists on cancellation, they may be required to bear transaction fees including bank charges or currency conversion costs.

  8. If a customer has questions regarding any of the terms mentioned, they are encouraged to contact us via email and await a written clarification before proceeding with any purchase.

  9. Silkonic is not liable for delayed or early deliveries for any reason, including force majeure. While we aim to adhere to estimated delivery dates, actual delivery depends on various external factors.

  10. We do not guarantee that the services, products, or the website will be error-free or free from viruses or harmful components.

  11. We strive to present our products as accurately as possible. However, minor color variations may occur. If the product differs significantly from the description, the customer may return it in its original condition.

  12. All content on Silkonic.com, including images, logos, graphics, downloads, and software, is the property of Silkonic or its content providers and is protected under Indian and international copyright laws.

  13. Customers must provide accurate and complete information. If any details are found to be false, Silkonic reserves the right to cancel the order and/or block access to our services.

  14. Silkonic is not responsible for credit/debit card fraud. The user bears responsibility for using their card securely and legally.

  15. We are not liable for delays or non-delivery of products caused by events beyond our control, including natural disasters, war, or logistical disruptions.

  16. By using this website, users confirm they are at least 18 years old or have the consent of a parent or legal guardian.

  17. No complaints regarding orders will be entertained more than 5 days after delivery.

  18. Product images, especially for Bollywood-inspired items, are for reference only. Design, fabric, and colors may vary slightly from what is shown.